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Company Evaluation
Please evaluate the company representative who
sold you this product.
5 = Extremely Important, 4 = Very Important, 3 = Somewhat Important,
2 = Not Very Important, 1 = Not Important
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1. Professionalism/Attitude
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2. Knowledgeable about the product
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3. Demonstration of the product
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4. Explanation of energy/time savings attributes of the product
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5. Detailed the warranty coverage
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6. Answered all your questions
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7. Would you buy other products from this person
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Please evaluate the installer or installation crew.
5 = Extremely Important, 4 = Very Important, 3 = Somewhat Important,
2 = Not Very Important, 1 = Not Important
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8. Professionalism/Attitude
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9. Prompt arrival on the scheduled day
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10. Presence in/around your home during installation
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11. Time required to complete the installation
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12. Clean-up after installation
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13. Overall workmanship
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14. Did the overall installation process meet your expectations?
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15. Would you recommend this product to another person?
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16. Would you recommend the company who sold and installed this product to another person?
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How important were the following factors in making your purchase decision?
5 = Extremely Important, 4 = Very Important, 3 = Somewhat Important,
2 = Not Very Important, 1 = Not Important
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17. Company’s credibility
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18. Product brand reputation
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19. Energy Savings
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20. Easy cleaning/maintainance
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21.Product Features
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22. Warranty
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23. Financing Program
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24. Pricing
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25. Cost Savings
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26. All of the above
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27. Other Factors
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28. How did you hear about this product?
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29. Customer Comments:
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